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CS CSD Growth Strategy Insights Idea Form
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Requesting data set informing total number of Autodesk licenses segmented by company size and geo

My director and VP are interested in understanding the total number of Autodesk licenses are in use across our different market segmentations, geos, and priority categorizations. We need this data to compare with the totals found in our research c...
Guest 7 months ago in  1 Will not do

Distinguish MM cohorts for the CS Experience Scorecard

Mid-Market Accounts have the lowest sentiment of all sales segments and are under-represented in our customers’ feedback to Autodesk. There is a golden opportunity to understand their challenges, improve their experience, and to establish a more s...
Guest 8 months ago in  1 Promoted to roadmap

Add a filter of Engaged vs. non-engaged accounts (flagged as “CCS engaged” in SFDC)

Need for a to filter the “Engaged” vs “Supported” accounts in this dashboard. Engaged accounts are flagged as “CCS engaged” in SFDC. This data would be helpful for the Premium Mid-Market accounts.
Guest 8 months ago in  1 Will not do

Analysis of CSA impact on Premium Plan customers

This analysis is needed ahead of the Q2FY25 QBR at end of July. Want to understand the impact that CSAs are having on Premium Plan customers when they are engaging. What is the impact on Premium Plan customer expansion at the account level? i.e. I...
Guest 9 months ago in  1 Will not do

I would like to understand the frequency of product use (access) of Flex customers whose Autodesk AOV is 50% or more invested in Flex.

Customers who have a lot of Flex either have lots of occasional users, OR, they are extending Flex beyond occasional users to moderate and/or heavy users. If the latter, I'd like to know why. Before I can reach out to ask the customer or their sal...
Guest 10 months ago in  0 Will not do

ACAD workflow analysis for A/B FYC Onboarding email test

We are testing an Onboarding email series to small First Year Customers and would like to know the impact on the user workflows post our emails as we will be sending quick start guides and additional learnings. Would like to know the difference/si...
Guest 12 months ago in  1 Will not do

In-product usage data (ACAD IST toolset or products within Collection)

We'd like to see the toolset usage within AutoCAD IST and individual product usage within Industry Collection
Guest about 1 year ago in  2 On Hold

Identify customers in their new segmentations in Excel sheet

We need to identify the customers listed in this Excel sheet based on their new segmentations (i.e. 'Priority', 'Nurture' etc.). This is for our design analysis as part of the E2E Customer Planning project.
Guest about 1 year ago in  0 Will not do

Analysis on License Compliance Customers (LC)

We will be meeting with LC leadership team at OTC and would like to share with them analysis on LC customers and their feedback
Guest about 1 year ago in  0 On Hold

Assignment and usage rates of Admins&Users

I'm looking for-1. What percentage of onboarded admins (Standard) and admins (originated from LC) assign licenses in the first/ second/third month on avg. ?(Global mkt-2023) 2.What percentage of newly onboarded users (Standard) and users (originat...
Guest about 1 year ago in  0 Will not do