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CS CSD Growth Strategy Insights Idea Form
Status Promoted to roadmap
Created by Guest
Created on Jul 31, 2024

Distinguish MM cohorts for the CS Experience Scorecard

Mid-Market Accounts have the lowest sentiment of all sales segments and are under-represented in our customers’ feedback to Autodesk. There is a golden opportunity to understand their challenges, improve their experience, and to establish a more strategic partnership with Autodesk. ​

We believe that a robust Mid-Market Journey can be the perfect tool for CISE stakeholders to help them monitor, align, and make decisions regarding the roadmap.

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    Raffael Pobaschnig
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    Aug 12, 2024

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