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Please provide operational open case data by tech Admins, that correlates customers pains from FY24 till date Please provide AOV, Renewals, Subscriptions and Churn data that correlates withNPS and CES from FY24 till date?

I will start putting together the annual EBA Strategic Partnership report for FY25 in a week or so, and would need Barnabas' help to get the following metrics per Corp CSN: Count of consulting projects Consulting hours YoY AOV Growth % YoY Token G...

it is required for proritizing our resource based on usage insights

Hi! We are getting requests for some in-depth AOV/Renewal analysis for Digital CES. Could you please use the attached data from DCES to append AOV? Barna is familiar with this request.

Over 350 admins have been onboarded and sent a series of emails between day 3 and day 30 since 29 October 2024. We would like to know how receiving the emails have impacted admins' actions and in return increased seat assignment per seat bucket, a...

Customer Success Transform Account team needs support of using assignment rate and utilization rate in a/b testing for onboarding questionnaire feature.

We are using eio_publish.access_shared.assignment_daily table for our analysis while you recommended ADP_WORKSPACES. GSI_ANALYTICS_SHARED.LC _KPI_FINAL_WITH_USAGE . Is the table you recommended not using the snapshotted data? How are these two tab...

Hi Team, Our FBPs require visibility into Utilization and Assignment rates at the Parent CSN level to incorporate high-risk, large deals into quartely forecast planning for Renew business. We found your 'Risk Analysis' report to be very helpful. R...

We'd like to relaunch the Autodesk Canceller Study in FY26, which will allow us to better understand the reasons why customers are churning. Looking to your team to help us identify churning customers, ensuring we are not including false churn cus...

Any metrics to show if the BIM to ACC move is leading to improved customer sentiment or scores or improved outcomes?