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CS CSD Growth Strategy Insights Idea Form
Status Complete/Executed in product
Created by Guest
Created on Nov 26, 2024

Change how we measure TOP accounts from % of accounts with response to % of accounts that had a survey sent to them.

We are changing how we measure TOP account success metric from looking at % of Top accounts with at least one response to % of accounts that have at least 1 survey sent to them.


Can you please update the Mid Market dashboard to TOP accounts with at least 1 survey sent to them.


Engaged accounts do not change, they will remain the same.

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